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CHRISTOPHER W. BIRCH

E-mail: cbirch@nativedog.com Cell (602) 790-8356

Phone (480) 962-8868 Ė Fax (480) 425-8618

234 East Glade Ave. Mesa, AZ 85210

Objective

Looking for a "team environment" where my skills can augment the current culture. Optimum situation would be working in a fast-paced, competitive technical setting where I can gain further knowledge and assist the company in achieving its goals.

Certifications

A+ Computer Technician Certified

Citrix Certified Administrator

Microsoft Certified Professional

Experience/ Accomplishments

Computer Business Technologies. Phoenix, AZ. December 2000-Present

CHRISTOPHER W. BIRCH

E-mail: cbirch@nativedog.com Cell (602) 790-8356

Phone (480) 962-8868 Ė Fax (480) 425-8618

234 East Glade Ave. Mesa, AZ 85210

Objective

Looking for a "team environment" where my skills can augment the current culture.  Optimum situation would be working in a fast-paced, competitive technical setting where I can gain further knowledge and assist the company in achieving its goals.

Certifications

A+ Computer Technician Certified

Citrix Certified Administrator

Microsoft Certified Professional

 

Experience/ Accomplishments

Computer Business Technologies. Phoenix, AZ.  December 2000-Present

Network Engineer. Computer Business Technologies acquired LAN Computer Services in December 2000. Maintained  LAN/WAN networks throughout Metropolitan Phoenix over multiple platforms in a wide range of environments. Set up VPN networks. Installed, configured and maintained Compaq servers.  Installed and Cisco routers, DSL modems and switches. Average hours over 100+ billable a month.

 

LAN Computer Services. Tempe, AZ.  September 1999- December 2000

Lead Field Technician/Network Administrator. Responsible for supporting Regional Accounts. Quoted and installed LAN networks. Installed WAN networks over ISDN and Cable Modems.  Maintained client networks throughout Metropolitan Phoenix over multiple platforms including Windows Terminal Server, Citrix Server, Windows 2000 Professional and Windows Millennium. Maintained clients in a large computer consultant database. Marketed Network Consultant Services.

 

Altura Computer Service. Tempe, AZ.  February 1999-September 1999

Lead Field Technician/Network Administrator. Provided and maintained LAN/WAN over multiple platforms including Windows NT, Novell, Windows 95/98, Windows 3.11 and DOS. Supported and implemented Microsoft Small Business Server Version 4.0 and 4.5. Configured and maintained NEC and Compaq Servers with RAID support.

 

Technovation. Tempe, AZ.  July 1998-November 1998

Network Engineer. Consulted and maintained network solutions for diverse clientele from stand-alone PC systems to a network of 300 plus Novell and Microsoft NT systems in a WAN configuration.  Developed network solutions for customers. Diagnosed network problems and implemented the solutions efficiently and cost effectively. Implemented and maintained LAN/WAN over multiple platforms including Windows NT, Novell, Windows 95/98, Windows 3.11 and DOS.

 

Computer Service Center.   Tempe, AZ.  August 1997-July 1998 Division of Component Wholesalers Inc.

Field Technician /Network Administrator.  Provided support of Windows NT networks for multiple customers in a LAN environment. Provided telephone and on-site support for timely resolution of customer problems in the Windows NT and Windows 95/3.11 platforms. Performed network administrative tasks and documentation for multiple customer environments including implementation and support of Microsoft Office 95/97. Provided recommendations to customer administrative personnel relating to cost-effective solutions of computer system concerns

 

Component Wholesalers Inc.   Tempe, AZ.  March 1995- August 1997 Division of ICS Computers Inc.

Assistant Manager/Network Administrator.  IBM/IBM Clone PC component and system sales/service, inventory control, and maintenance of accounts payable/receivable, as well as client tax and credit information.  Development and implementation of policies, procedures and marketing strategies for CWI, scheduling and training of employees.  Upgraded and maintained the company's sixteen-PC network. Excellent working knowledge of DOS 6.2, Windows 3.1 and 95, Amidiag, and Checkit.  Highly familiar with PCTools, WinCheckit, Colorado Tape Back-up, Lotus SmartSuite, Microsoft Office, Quicken, Windows NT and many others.  Ability to build, upgrade, and maintain computer systems or troubleshoot networks, and remedy any problems in an expedient manner.  Function efficiently in a fast-paced environment.

 

ICS Computers Inc.         Tempe, AZ February 1995- August 1997

Manager.  ICS company focus is to build and upgrade IBM/IBM Clone PC's for a wide variety of clients ranging from VAR accounts to end-users.  Duties as manager at ICS, a small but high-volume firm, included sales, technician, inventory control and maintaining accounts receivable and accounts payable.  Promoted to Shipping/Credit Department Manager with Component Wholesalers Inc.  Set up many of the policies, procedures and marketing plans.  Department's duties included keeping all Component Wholesalers Inc. customerís tax information, credit ratings up to date, calling prospective customers and maintaining CWIís broadcast fax server.  Other responsible included supervision of shipping product to clients locally and internationally.

 

Education

1998 - 1999             Gateway Community College

                                                Network Essentials CIS190

                                                Microsoft Windows NT Administrator CIS191

                                                Microsoft Windows NT Workstation CIS192

1989- 1991         Scottsdale Community College

                                        General Business with an emphasis on Video Productions and Photography.

1987-1989         Scottsdale Vocational Technical Center

                                        Accomplished over 900 hours of video production experience.

 

Reference:

Jonathan Barnert Cigna Healthcare, Market Resource Associate           602-304-1088

Mike Buck          Technovation, Lead Field Technician 480-529-7497

Anjelo Demetres          NASA Constuction, Vice President 602-999-8912